Failures in productivity

This post is a form of procrastination. I’m not sure of its purpose, but it feels right to write it.

Possible purposes may be:

  • To distract me from other work
  • To foster some accountability
  • To share my experiences in the hope they help others, if only be showing them they’re not alone
  • To receive empathy from others
  • To get feedback from others with similar experiences

Whatever the case, here we go.

I woke this morning before 6am. I was stressed about work. My productivity has been quite abysmal of late. For my full-time job, I’ve been getting around 1-3 hours of productivity per my 8-hour day, rather than a more ideal 4-6 hours. I’ve been struggling to focus on and be motivated by my work, and allowing myself to be distracted by social media and other non-work-related things.

This is a recurring thing for me, and has followed me from previous jobs I’ve had. I go through phases where I am adequately, even incredibly, productive, but I always find that eventually I fall into bad habits again and my productivity plummets.

I’ve wondered whether it’s because I don’t enjoy my work enough, or if I’m just not good enough at it or not a good fit, or because I have a disorder like ADHD that hinders my focus. This last thing is something I’ve been reluctant to entertain because I fear I’m just using it as an excuse (that said, I haven’t raised this particular possibility with my therapist), and everybody struggles with focus sometimes, right?

I’ve tried various different methods of focus, including:

  • A piece of software that asks me, every 15 minutes “What are you doing?!”, to allow me to more accurately track my time (with the side benefit of being able to log this time in the work time tracking system for billing clients etc.). This is less successful at holding me accountable than it used to be, but I’m better with it than without.
  • Keeping clear lists of tasks I need to do, and prioritising them. I’ve tried paper, Google Keep, Gmail’s Tasks, and currently, Trello, but I also have two ticket systems for work (Jira and osTicket), as well as my email, and between all of the above, I tend to find that I have more lists than I can manage and struggle to consolidate everything into a single list that’s digestible.
  • Removing distractions from my work laptop by closing social media and chat apps. This can help, but requires self-discipline. I’ve eschewed technical methods of blocking these apps, because I’m a techy and very few of these techniques would take me more than a few seconds to disarm, so we’re back to self-discipline, which I don’t seem to have in adequate supply.
  • Working from somewhere other than home. This has had limited success, but motivating myself to leave and go to the library, a cafe, a co-working space, or a friend’s place is often a struggle.

I’m also considering things like Pomodoro Technique, and Getting Things Done (GTD), the latter of which I’ve bought the book on, but not made time to read yet (ah, the irony!). In a timely event, yesterday I got an email newsletter from Trello that linked to a blog post about our penchant for switching productivity tools. It was slightly reassuring, but also a bit disheartening; I don’t want to have to keep switching tools to keep my brain engaged; I want to just find something that works and be able to stick to it.

This morning I have:

  • Done a little research on Pomodoro and GTD unsure if I’ll try either yet
  • Checked social media
  • Gotten up at 7am
  • Showered
  • Done a load of washing
  • Had breakfast
  • Cleaned the kitchen benches, sink and stove top
  • Hung out washing to dry
  • Cleaned my bathroom mirror
  • Cleared and decluttered my desk (moving some stuff into stupid places where I probably won’t find it when I need it, and from where I’ll eventually, in the fullness of time, need to move it from to somewhere more sensible. But the key is that it’s out of my way and I feel better about having a clean)
  • Started writing this blog post

The above indicates I’ve been shocked into motivation by my fear that I’m not performing adequately, and needed some easy wins to ease my mind and get the ball rolling.

So, the summary of this post is that I’m struggling with focus and self-discipline, and have done so on and off for years, unsure if it’s a disorder, insufficient passion/competency for parts of my work, or if I just need to suck it up and do the things I don’t necessarily want to do. I’m feeling inadequate and unproductive, which is a self-fulfilling prophesy, for which the only remedy I know is to just find a task and complete it in an attempt to boost my self-esteem and hope that sets me on a more positive cycle.

I would prefer people don’t offer me advice without asking permission first, because I don’t respond well to this, however I am interested in hearing from others who have experienced chronic failure to focus on work for a sufficient quantity of the day for their full-time jobs, and what’s worked from them. Maybe? I dunno.

Brains are weird. And sometimes frustrating.

Now it’s 9:33am and I’m late for work. I guess it’s time to just harden up, do some tasks and see how I feel. Here goes nothing.

How did I get here?

Over the last few of years, I’ve undergone a lot of changes, and taken some pretty huge steps in personal development. This post is an attempt to tell the story of how this all unfolded. Some of the details are a little fuzzy, but the general narrative is sufficient.

Content note: Non-specific discussions about sex and BDSM; more detailed discussions of polyamory/non-monogamy, and bisexuality. Fairly specific mention of my realisation of bisexual/polyamorous/kinky identity and coming out. A pretty deep dive into my brain.

Backstory

As of the start of 2014, I had led what I deemed a pretty ordinary, uninteresting (not to say unfulfilled!) life. I’d gone through primary school and secondary school without many noteworthy blips, except perhaps for the one that helped me realise the self-destructive nature of secrets, and the freedom of honesty, even when it means admitting you messed up.

Being involved with Scouts since I was 8 taught me a lot of life skills, including teamwork, leadership, independence, event planning, and a slew of other awesome stuff. I took a break from Scouts when I turned 18.

I spent 2 years studying an Advanced Diploma of Computer Science at RMIT TAFE, and then in 2008 I articulated into RMIT’s Bachelor of Computer Science. That same year, I began my first ever job, lasting 7 years, and I re-joined the Scouts as a leader to get me away from my computer screen.

And for 6 years, this was basically how things stayed. I finished my degree, and my life was basically work, scouts, hanging out with a small handful of friends, and having my introvert down-time at home on the computer etc.

An exception to this was that in 2012 I started attending Linux.conf.au , an annual conference on Open Source software. This was where I started making a few friends in the IT space, but I didn’t generally see many of them outside of conferences, because they were from all over the world.

Catalyst

And that brings us to January 23, 2014, and this tweet from a Linux.conf.au contact:

Not having heard of @OKFNau before, I did some digging:

This sounded right up my alley, so I went. Being shy and introverted around new people, I was relieved when a very energetic human intercepted me on entry and made me feel welcome, introducing me to many awesome people.

I had a ball, and kept attending Open Knowledge events.
Now: I overcommit and volunteer far too much. For this, I blame my Scout leader; a fantastic person and role model with a penchant for doing too much, and whose commitment I aspired match until I realised not all adults are involved with 3 or more organisations outside their full-time job, and that’s OK!
It was only 6 months before I was co-running Open Knowledge events.

Realisation

I’d hitherto not made time or space in my life for romantic, intimate, sexual, or otherwise non-platonic connections. I had not desperately needed or craved those types of connections. Sure, I’d been attracted to women before, but never enough to warrant overcoming the stress and anxiety of “making a move.”

I think Open Knowledge was the first time that I regularly interacted with people around my age, with similar values and interests. I realised I really enjoyed that sort of connection, and thought I was finally ready to also explore different, non-platonic connections.

I wasn’t necessarily attracted to anyone from  Open Knowledge, and in any case the idea of saying as much terrified me. So I turned to online dating. “There’s no stigma against this any more,” I reasoned. After some research, I created an OkCupid account.

OkCupid asked me questions that I’d never considered before:

  • What is your sexual orientation? (Straight/Gay/Bisexual)
  • What is your monogamy preferences? (Monogamous/Non-monogamous)

I’d assumed I was straight, because I was interested in women and femme-presenting folks, and bisexuality hadn’t occurred to me; nor had non-monogamy.

Brief consideration revealed that I had the capacity to be attracted to men and masc-presenting folks too. In the past I’d recognised that some men were attractive, but only in a general and objective sense, as opposed to a personal attraction to someone. I also did a little research and decided that just assuming that monogamy is the right choice for everybody is a ridiculous idea. Society tells us monogamy is the norm, but it makes sense to question this, and make an informed decision either for or against monogamy; I chose the latter.

Selecting “bisexual” and “non-monogamous,” I completed my sign-up, and started chatting to people.

Exploration

Before long I had a couple of dates lined up, with a man and a woman. I mentioned earlier about how high school strengthened my aversion to secrets. As a result of this, I decided to come out as “possibly bisexual” to my parents. I lived with them, but was financially independent, and didn’t really think they’d have a problem with this information, let alone a big enough objection that they’d do something as drastic as kick me out, like I’d heard other parents of queer people do.

Hey Mum. I’ve started online dating. Why? Because I want to meet people and am bad at doing it in person! Anyway, I’ve got a couple of dates lined up. One is with a woman, and… one is with a guy.

Their general response was along the lines of: “Oh. … OK.” which was pretty great as far as I was concerned. They’ve been really supportive!

Back to that energetic person I met that first night at Open Knowledge. At some point, I’d heard them mention polyamory (a term I’d encountered in my non-monogamy research), so I told them I was exploring this idea, and they gave me heaps of references, including Archer Magazine, The Ethical Slut, Opening Up, and Polyamory Victoria (PolyVic) – a group which runs regular meetups to discuss Polyamory. I did lots of reading, and joined the PolyVic community, eventually going on to co-run that as well.

In addition to the above polyamory/non-monogamy books, I eventually read More Than Two (that’s the book; also see their website), and 3 books on communication: Nonviolent Communication, Crucial Conversations, and Never Split The Difference.

Even if polyamory wasn’t for me, I knew the communication and introspection skills I’d learn from considering it would be universally valuable, so I had no qualms about giving it a shot, with great success!

In the midst of all this, I had had relationships of varying durations and types with people of different genders, starting to explore sex, intimacy, and romance. I also started to explore parts of the BDSM scene, which, despite not spending much time in, I definitely have an interest in, and I’ve enjoyed the experimentation I’ve done in that space thus far. I’ve also started clubbing and exploring events and venues associated with the “gay scene,” which has been a little daunting, but also fun.

Conclusion

I don’t currently want to go into too many details of my sex life on a public post, but suffice to say, that from 2014 to 2017, I had crammed in a lot of theoretical and practical experience around communication, introspection, non-platonic relationships, non-monogamy, the queer community, sex, kink and the alternative/hippy community (in the form of alternative lifestyle festivals).

I keep an open mind, and am regularly inquisitive of the status quo or unfounded assumptions that society should be a certain way; I think this was attitude was integral to my journey.

So these days, I’m still doing the endless self-development thing. I’m working better on my communication skills, and pushing my comfort zone, going to events on my own, trying to meet new people, and get better at talking to strangers, especially those who I’m interested in or attracted to. That’s hard, but looking back on how far I’ve come, I’m reassured that I might get there one day. Who knows what the future will hold for me?

Improving diversity and inclusion at tech (and other) events

Over the years I’ve attended and organised various conferences, hackathons, and other events, and it’s been interesting to observe the ways in which each of them handle (or don’t handle) diversity.

This post is a collection of notes and pointers about the things I’ve noticed are some of the most important things to help increase diversity at events. When I say diversity, I’m largely referring to the diversity of the attendees at events. People from different walks of life, backgrounds, races, genders, abilities, etc.

Being inclusive at our events is important. If our events only have homogeneous attendees, the things they focus on will only be relevant to those attendees, and not useful to anybody else. As it turns out, not everybody is a neurotypical able-bodied heterosexual middle-class cisgender white male. Those of us who do fit or approximate this description often aren’t aware or appreciative of the issues experienced by anybody different from ourselves.

So, in no particular order, how do we improve diversity? This is by no means an exhaustive list, and there will be things I’ve missed, and perhaps some mistakes. Please check out the references section for more information. There’s also a summary at the end. (EDIT: The summary is also available as a lightning talk.)

Race

Be sensitive to and aware of non-white attendees. Ensure you call out racism in your code of conduct, and that you consider how you can be inclusive of and do outreach to various races and indigenous communities.

Accessibility

Have accessible venues. This means ensuring that all the important areas of your venue, including common areas, theatres, bathrooms and stages (speakers can have disabilities, too, and may have lots to say about them!) are wheelchair accessible.

If you think you may have people with visual or hearing disabilities at your events, consider a sign-language interpreter, or having a hearing-aid loop, so that these people can be involved in presentations too, and encourage presenters to be cognisant of this when making their slides (not assuming everybody can see what their slides say, for example).

Additionally, speakers should be mindful of using ableist language, or abusing terms like “OCD” to mean “fussy,” for example. Ensure your website is accessible for people with screen readers etc.

Dietary requirements

Ask for people’s dietary requirements upon registration for your event. You could have a set of check-boxes for things like vegetarian, vegan, gluten free, lactose free, FODMAP, etc. but regardless of whether or not you do this, you should include a dietary requirements free text field for people to explain the nuances of their situation; don’t assume they’ll fit into your boxes; people are complex.

Gender

There are more than 2 genders, and we want to be inclusive of them all. That means that beyond making our events more accessible to women, we should also be inclusive of trans, non-binary, and gender-non-conforming folks. This should include, wherever possible, gender neutral bathrooms.

If your event will have name badges, and you want to give attendees input into what goes onto their name badge, then instead of permitting a “Twitter handle” text box, have a “free badge text; use for Twitter handle, pronoun, GitHub profile, or whatever you like” field. The mention of pronoun here demonstrates to attendees that you acknowledge people’s pronouns may not match how they look (a femme presenting person may not use she/her/hers pronouns), and improves inclusion.

If you need to ask for gender ensure you allow a free-text field to specify their gender. Again, they may not fit in your boxes. Ask, though, why you are asking for gender? Identifying diversity (e.g. how many non-men do we have at this event) is a valid reason. An argument people have made in the past is that a free text field could result in: man, male, boy, masculine, guy, woman, girl, lady, female, trans man, trans woman, unspecified, etc. This is obviously a bit tricky to aggregate for statistics, so one option is to offer an auto-complete text field that auto-completes to “female” when the user starts typing “f” or other words, for example. This encourages users towards labels that make statistical aggregation easy for you, but lets them break out of your boxes if they wish, and type what they like.

Additionally, “unisex T-shirts” are not unisex. Unisex shirts are not designed properly to fit people with breasts or differently shaped chests. If you’re offering T-shirts, offer women’s cut shirts as well as unisex/men’s cut shirts. This may also mean thinking carefully about the design you print on your shirts to ensure the design looks good on people with larger chests, and that the design isn’t distorted etc. Consider subtle and unintentional use of gendered language, such as words like “guys.”

Names

Not everybody has a first name and a last name. Some have mononyms, other cultures display the family name first. When asking for people’s names on your registration form, have a single field for somebody’s full name. Don’t split it up. Ever. If you want a short or informal name (what we westerners may usually use a first name for), have an additional field for “informal form of address”, and explain this may be used for address in newsletters etc., so people have a context through which they can decide how to be addressed.

Socio-economics

Not everybody will be able to afford to come to your event. People from low socio-economic backgrounds may want to come, and have useful and interesting input and perspectives. We can’t afford to exclude these people. Offer grants or sponsorships to people who can’t afford to attend but wish to.

Childcare and youth programs

Some potential attendees will have children. Offer childcare or youth programs. Childcare is not hard to do, and demonstrates your desire to make your events family-friendly.

Newbies

Going to a new event can be scary. Include details on your event’s website that are easy to find and explain what to expect for your event, possibly offering a contact of whom additional questions can be asked. Once at your event, ensure that newbies are overtly welcomed, and that contempt culture is discouraged.

Code of Conduct

Have a code of conduct. There are plenty of great CoCs available (some of which I’ve mentioned in below in the references) off which you could base yours. It should include consequences for breaches, and details for who to contact if people feel unsafe or need to report an incident.

Summary

Additional references and further reading

See Carina C. Zona’s talk called “Schemas for the real world” for information on how to ask for information from users without squeezing them into boxes into which they don’t feel they fit. Check out the Django Community Code of Conduct, the Hopper Fund’s guide to improving conference diversity, the Geek Feminism anti-harassment policy, and the anti-harassment policy developed by the Ada Initiative.

Regarding inclusive language, the Australian National LGBTI Health Alliance has an excellent guide to inclusive sex and gender diverse language. Feel free to extrapolate the guidelines for size, ability, education and ethnicity. The Australian Network on Disabilities also has a guide to inclusive language you might want to look at.

 

The risk and reward of difficult conversations with friends

tl;dr at the end.

Sometimes, when I express a mindset that I’ve adopted, people are intrigued by it and find it a useful way of framing certain thoughts. When that happens enough times, I figure it’s time to document the mindset for wider dissemination; this is one of those.

A while ago, I was considering my relationship with a close friend. I realised I was interested in exploring a non-platonic (romantic, intimate, or sexual) relationship with them. I wasn’t hung up on this idea; I basically wanted to float it and see what they thought, and I was happy to leave things as they were if the other person wasn’t interested.

I hear stories sometimes of people who have tried to suggest changes (some may call them “escalations”, though I don’t like that mindset) like this to a relationship, and are concerned that just the mere suggestion of these changes could destroy the relationship. What if the friend doesn’t think of you the same after you suggest, say, that you’re interested in them romantically? What if this knowledge means they’re not comfortable continuing your existing platonic relationship, because they might think they’re teasing teasing you by staying around but denying you the relationship change you suggested, because your feelings are unrequited? What if they are offended or insulted by your suggestion, for some reason? Perhaps you suggest a sexual relationship and they think you’re just desperate for sex and trying to use them to get it?

Here’s the big question: do you really want to continue a relationship (be it friendship or otherwise) with somebody who would react like this to a calmly raised suggestion, when you have stated that it is a suggestion and nothing more, and that you’re happy with things as they are? If you can’t be completely honest with this person and have them be anything other than grateful for your honesty and vulnerability, what’s the point? Wouldn’t you rather know that’s the case than brush it under the carpet and never find out because you didn’t make the suggestion?

So here I am, a while ago, wrestling with these thoughts about a friend: I am interested in exploring romance, intimacy, or sex with them, but I don’t want this admission to be reacted to negatively and damage our existing friendship. I thought it through, and I came out with three distinct possible outcomes:

  1. My friend will be keen to explore these other things with me and we see where it goes.
  2. My friend will respectfully tell me that they’re happy with our relationship as it is, and be grateful for my vulnerability in making this suggestion.
  3. My friend will struggle to digest this new information, and, despite clear and empathetic discussions about it and my assertions that it’s fine if they want to keep things as they are, will think that my unrequited feelings are something they can’t deal with (maybe because they think it’d be unkind to “tempt” me by sticking around), and elect to end our friendship. If this happens, it would be a really unfortunately loss of a great long-term friendship, but I’d also be pleased to know that we were both out authentic selves and I didn’t hide my feelings out of fear.

I realised that all three of these outcomes are acceptable to me. If (3) occurs, that’s a shame, but that’s life, and the fact is that I’ve known this person for years, so the likelihood of this outcome is very small. If we hadn’t been friends for long, and I made this suggestion, then (a) there’s less at stake; I have invested less in the relationship, and (b), I still would be grateful to learn that the friend would react this way sooner rather than later, and we can either work through that now, or go our separate ways.

I set out and wrote a big lengthy message, discussing my thought process and dancing around the message’s point. I wanted to do this in text because I can better and more articulately express my thoughts without feeling rushed, and once the message is sent, I can convince myself that there is nothing I can do until they respond, so there’s no point in dwelling on it or fretting. Hope for the best, express for the worst, but don’t waste your energy stressing about it. The message exceeded 400 words, but, halfway down, I asked, basically, if this person was interested in going on a date with me.

Then I waited patiently for a response. I’ll do you the courtesy that my friend did for me, which was to get unambiguously to the point early in the message so as not to keep me in suspense: they were happy with our relationship as it was, and weren’t interested in anything romantic. They also expressed that they appreciated my honesty.

And that was that. We’re still great friends; perhaps better, because I know I can feel safe having these hard conversations, and assume they’ll react empathetically and within my best interests.

So seriously, if you have you have high stakes conversation you want to have with a friend, just do it! The worst that can happen is they’ll show their true colours and not react well to the conversation, in which case that is valuable information that you have learned about each other; perhaps they could do with some research on communications, or, depending on the severity of their response, some therapy; there’s no shame in that.

Take the plunge!

tl;dr: If you’re worried about having a hard but respectful conversation with a friend because you’re concerned it’ll jeopardise/end the friendship, ask yourself if you really want to be friends with somebody who won’t give you the benefit of the doubt and respond compassionately and empathetically regardless of the outcome? What have you got to lose?

Commute delays, frustration, and empathy

“Keep the doorstep clear, please,” The tram driver intones over the PA for what must be the tenth time during my commute. The doorstep remains crowded, along with the rest of the tram. Standing, back against the window, occupying as little space as I can, I crank up my music and try to relax.

My day starts well: I wake relatively well rested with plenty of time to shower and breakfast before leaving home. Walking to the bus while texting a friend, I’m pleased to observe that the sun has decided to briefly grace me with its presence.

The bus is almost 10 minutes late. I could’ve walked to the tram instead, and maybe I’d have just caught the one I watched sail past as I disembarked my bus. How could I have known?

On a route with a usual frequency of 8 minutes, that tram was the last one for over 30 minutes. There had been a route disruption and the network was still catching up.

I catch the tram because, despite the extra 10 minute travel time, I can sit down and maybe get some productive work or recreational reading done, whereas the train is often so packed I can’t hold my phone in front of my face.

I should have caught the train, I tell myself as I await the tram. How could I have known? Well I could have checked the live public transport app that told me there were delays. But I didn’t; can’t change that now.

The sun has gone behind the clouds. My mood takes a hit. I’m frustrated. I’m going to be late. This isn’t a problem; I will still get my work done, and maybe I can get a head start once the tram arrives.

The tram arrives. It’s a single-section Z-Class vehicle, rather than this route’s more regular dual-section B-Class vehicles. It’s packed, or near enough to that there are no seats. I consider awaiting the next one, but it’s another 7 minutes away, and I’m already late. I board the tram.

I’m jostling for space, trying to maintain balance as the tram accelerates and decelerates by turns. There will be seats after people disembark at the train station. Wrong. By the time we reach the station, more have boarded, and I can’t move. The pressure eases off with the station passengers’ departure, but still no seats. I shuffle from the aisle to the available space against the window, where I’m out of the way and reasonably well supported.

So much for the sun: it has started raining. Another hit to my mood. This is Melbourne, and I’m prepared with my umbrella to handle the practical aspects of inclement weather, but my brain has other ideas.

I hate everything. The current weather, my fellow passengers, the public transport provider, the tram driver and their insistent announcements about clearing the doorstep. I should’ve followed my instincts and worked from home like I was considering before getting out of bed. This is not how to set a positive tone for my day.

I stop.

I take a deep breath.

I consider the commuters around me. They didn’t ask for this. They’re just trying to get to work, same as me. Some of them may not work somewhere as flexible as I do, where being a little late isn’t a huge deal. They’re doing the best they can.

I consider the public transport control centre. Who knows what sort of disruptions they had to deal with today while I was still eating my breakfast? They’re probably frustrated, trying to get back on schedule, willing physics to bend the rules so they can get their trams where they’re needed in a timely manner. They’re doing the best they can.

I consider the tram driver. They’re just doing their job. Surely they have safety precautions to which they must adhere. They’ve possibly received instructions from stressed control centre folks, and are trying to make up time that they’ve lost. They’re dealing with trams that are packed far earlier in their journey than usual, and commuters standing in awkward places because there’s nowhere else to go. They’re doing the best they can.

We’re all doing the best we can, with the information we had available at the time. The world is deliberately trying to make our lives difficult.

Today will be OK. My office is warm and dry, with plenty of natural light, sun or no. My to-do list is manageable. I have things to look forward to.

Standing on the tram, I extract my phone from my pocket, and I begin to write.

“You’re awesome!” and giving good compliments

Tl;dr at the bottom.

I live in a social echo chamber in which giving compliments is quite common. Often in society we don’t know how to give or accept compliments and without feeling silly or embarrassed.

I receive quite a few compliments, and still struggle to receive them (showing gratitude but not shrugging them off due to embarrassment), but I try to give them fairly liberally. Recently, I received an unprompted compliment from somebody, reminding me that I was awesome. I really appreciate people taking time out of their day to say these things, and I expressed gratitude for it at the time, but I found myself thinking about it later, and I realised that I’d wanted to ask “what made you say this?” but had refrained from doing so because I don’t want to sound ungrateful or expect people to take more time to explain themselves.

To be completely clear, telling people you appreciate them, or that they’re awesome, is a great start, especially in this society where recognising people’s flaws is common, but recognise their achievements is rare. The trouble with this, is that telling everybody that they’re “awesome” or similar has the potential to devalue the term through overuse. “Awesome” is an unqualified judgement that can be nice, but ultimately not very useful. I am consequently endeavouring to take things a step further when giving compliments.

Recently I read Nonviolent Communication by Marshall B Rosenberg. In it, the author notes that gratitude is less useful than its justification:

The Three Components of Appreciation NVC clearly distinguishes three components in the expression of appreciation:

  1. the actions that have contributed to our well-being
  2. the particular needs of ours that have been fulfilled
  3. the pleasureful [sic] feelings engendered by the fulfillment [sic] of those needs

(That whole chapter on “Receiving Appreciation,” and indeed the entire book, is a fascinating read.)

So rather than a judgement of “you’re awesome,” perhaps instead one could say “I really appreciate this particular perspective you have on that topic; it’s great to have somebody to bond with over this opinion; it makes me happy.”

This approach both gives the recipient of the complement a better understanding of what they’re doing well so they can do more of it, and as a result, in my case at least, helps me to receive and appreciate the compliment more easily, because I feel I deserve it more.

I am not saying I expect anybody giving me a compliment to go to this effort. In certain situations, I might ask for clarification, but I appreciate that people are busy, and despite them taking the time to compliment me out of the blue, they may not have time to elaborate. All I’m saying is that I will endeavour to be more specific with my own compliments in future, and occasionally might respectfully request the same of others, when I deem it appropriate.

A respectful request might be phrased like this: “I appreciate you saying that nice thing, but would you mind taking the time to elaborate on why you think that? It would be far more valuable to me if you could give examples as to what I said or did, why it was valuable to you, and how it made you feel, so that I can (a) appreciate you’re compliment more fully, and (b) use it as an opportunity for growth, to do more of the things that prompted the compliment.” I realise this is very verbose, and depending on your relationship with the individual, it could be abbreviated as time goes on, but I think the above is one of the clearest ways to make this request without sounding self-indulgent or unappreciative.

Tl;dr: give more compliments; we don’t do this enough! In doing so, try to be specific as to what you’re complimenting, and why it’s worthwhile to you. This helps avoid judgements (which when used regularly can have diminished value). This can help the recipient receive the compliment more authentically.

On being offended

“Offence is taken, not given.”

There’s a school of thought that says that you can’t control whether or not somebody will take offence to your words or actions. In this world of “political correctness,” or, as I often prefer to call it, “not being an arsehole,” there are those that think language policing is going too far: that people should be less sensitive, get a thicker skin, and just deal with it.

Examples such as “women should just accept that when I say ‘guys’ I intend it to be gender neutral.” “When I say something is ‘gay’ I don’t mean to imply that gay people are bad.”

The flipside of this argument is that “intent is not magic.” Regardless of what you intend, you may hurt somebody’s feelings.

My question is: where does one draw the line? I, personally, am of the opinion that if making a small change to my language will have a smaller chance of me hurting or alienating a person or community, then I’ll take it as an opportunity for self-improvement, and just make the change. I occasionally find myself in discussions, though with those who think that they should not be responsible for others’ feelings, or who will change some of their language, but reach a point where they deem they’ve done “enough” to be inclusive. I want to be receptive to these perspectives, but also have a reasonable counter-argument.

So I ask you, internet: what is your stance on being empathetic to those who don’t want to put in additional effort to make some people more comfortable or included (on the basis that “you can’t please everybody”), while trying to explain that in general, it’s really not that hard?

Edit (2017-10-23): I just came across this cartoon I’d shared on Facebook a year ago about offence.